FedGroup's complaints resolution policy complies with FAIS and allows clients to contact the compliance officer and management directly should a complaint arise.
Apart from the internal compliance functionality, FedGroup utilise the services of a company of external compliance specialists, who report independently to the Audit and Risk Committee.
FedGroup Internal Compliance Officer
Suzette Appalsamy
Tel: 011 305 2323
Fax: 011 305 2523
E-mail: compliance@fedgroup.co.za
